Frequently Asked Questions

No,  River Bend Park is a Property Owners Association, therefore all lots are individually owned.

On or about December 1st, the park will partially shut down for the season.

• The water will be turned off and the tank water used till empty
• The bath houses will be closed, winterized and locked
• The waste disposal equipment will be winterized and stored
• The waste dump stations will be locked
• The garbage dumpster will be put "on call"
• Any other related season closing items

On holiday weekends, the office will be open extended hours and possibly extended days.  If the office has to change the hours for any reason, it will be posted in the FaceBook group and on the door.  Otherwise, normal office business hours are:

• Wednesday – 11 am - 5 pm
• Thursday – 11 am - 5 pm
• Friday – 11 am - 5 pm
• Saturday – 11 am - 3 pm

• Closed Sunday, Monday & Tuesday

The mailing address is:

• P O Box 337, Hardy, AR 72542

The physical address is:

• 145 Bluff Road, Hardy, AR 72542.  This is the first entrance gate to the park coming from Hardy.
• 1 Bluff Road, Hardy, AR 72542 is another address used.

If no one answers your call, leave a voicemail, otherwise you won't get a return call if needed.

• The phone number to the park office is 870.819.7757

• The phone number to the park manager is 870.897.7275

• Board President - rbpark.president@gmail.com
• Board Vice President - rbpark.vicepresident@gmail.com
• Board Secretary - secretary.rbpark@gmail.com
• Board Treasurer - rbpark.treasurer@gmail.com 
• Office Manager - rbpark.office@gmail.com
• Park Manager - rbpark.manager@gmail.com

• The annual maintenance assessment of $825 is due by February 1st of every year. If you wish to pay in two (2) installments, a $25.00 processing fee will be added. You will need to pay $440 for the first installment of the assessment by February 1st of every year; then the remaining balance for the second installment of the assessment by May 1st of the same year.   There is an automatic 1% Online Processing Fee added to ALL invoices.  If paying by Cash, Check or Money Order, this fee will be removed.

• For NEW property owners who purchase a lot after August 1st, the maintenance assessment will be $425, then will be $825 every year after the initial year.  This does not apply to established property owners.

• The assessment is due every year regardless of lot usage.  Please refer to the Declaration of Restrictions, number 14. OBLIGATIONS OF LOT OWNERS, AVOIDANCE - TERMINATION; 14.1 NON-USE OR ABANDONMENT - No owner of a lot interest, through the non-use of the property or professed abandonment of an ownership interest may avoid the maintenance assessments, charges or any other obligations imposed on the owner by this Declaration.

• Yes, it can be found by clicking here.

• The annual maintenance assessment can be paid by cash, check, money order, through QuickBooks payment using your checking or savings account or through QuickBooks payment using your credit/debit card. 

• Invoices are automatically emailed with the pay online option using your checking or savings account and includes the 1% Online Processing Fee.

• If you wish to pay by credit/debit card, please send an email with your PRIMARY lot and block number to rbpark.office@gmail.com,  or to rbpark.treasurer@gmail.com, to have your invoice adjusted and sent again with the correct processing fee.

• If you requested your invoice to be mailed through the USPS, there is a $1 Postage Mailing Fee added to the invoice.  If you choose to use the Split Payment option, there will be a $25 Split Payment Fee and an additional $1 Postage Mailing Fee added to the invoice.

Processing Fees

• QuickBooks using checking or savings account - 1% Online Processing Fee
• QuickBooks using credit/debit card - 3% Credit/Debit Card Processing Fee
• Paying by credit/debit card in the office - 3.5% Credit/Debit Card Processing Fee
• Mailing a check or money order, or paying by cash, check or money order in the office  - No Processing Fee

Your annual maintenance assessment includes, but is not limited to, the following:

• Two gate cards (if none received from previous owner), with the option to buy 4 more gate openers (cards are $5, fobs are $20)
• 3 property owner stickers & 4 guest passes
• Use of the bath houses, pools and playgrounds
• Use of water, getting pumped once a week and 3 free Friday pumps (you are responsible for sending in a pump request, including any rentals lots.)
• Use of the garbage dumpsters, use of park roads
• It also covers overhead costs to run the park.  For example, employee salaries, insurance, pool chemicals, common ground electricity, water bill, gas bill, garbage bill, equipment maintenance, bath house maintenance, gravel for the road, etc.
• Your annual assessment also covers all utility bills, supplies for the bath houses, supplies for the pools and any other items that are used by the usage of park facilities and amenities BY MEMBERS NOT IN GOOD STANDING.  Your assessment pays for ALL the water, toilet paper, paper towels, soap, usage of the garbage dumpster and other things that they are illegally using by not paying their own annual maintenance assessment.

• The annual maintenance assessment covers pumping RV/Camper holding tanks one time per week (Monday through Thursday). The day of the week may vary depending on the number of tanks and locations to be pumped for efficient pumping.

• You must have your PRIMARY lot/block displayed on your camper so that it is visible from the road in order to be pumped.

• Send an email or text to rbpark.pumping@gmail.com with your Lot and Block # to be put on the weekly pumping list for your camper to be pumped MONDAY thru THURSDAY. When sending the email/text, ONLY send your lot and block. It needs to be in 000-00 number format, with LOT listed FIRST, then the block. It HAS to be a 3 digit lot, a dash, then a 2 digit block with no spaces. Lot and block numbers must be in this format with no other wording, or your request will be rejected. For example, if you are lot 1 in block 1, you would send 001-01. Lot 4 in block 7 would be 004-07. Lot 29 in block 10 would be 029-10. Make sure you use the number 0 and not the letter O. DO NOT forward your previous emails/texts. If you are emailing your request, DO NOT use the subject line, put your lot and block in the BODY of the email. If you have more than one lot, send a separate email/text for each lot and wait at least 1 minute before sending the next one. Your pump request MUST be sent via email/text to rbpark.pumping@gmail.com.

• DO NOT text it to the park office phone number, it WILL NOT be accepted.

• DO NOT send it to the office email address, it WILL NOT be accepted.

• DO NOT send a Friday Pump Request, it WILL NOT be accepted.

• You are responsible for sending your lot and block in the correct format. You will get a rejection email/text if it is not in the correct format. Make sure you watch for this and be sure to check your Spam/Junk folder.

• RBP is NOT RESPONSIBLE for any cellular carrier issues, or failure to send in a corrected request after a rejection has been sent.

• If your request comes in after 1pm on SATURDAY, you will be put on the following week pump list.

• If you call saying you were not pumped, and the pump truck comes and finds you have a clog, or that your gauges are not working and your tank is empty, you will be assessed a $25 pumping fee which is required to be paid before you can be pumped again.

• Again, the format is very important so that your request will not be rejected by the system. No extra information other than the numeric format of your lot and block should be sent. Remember for emails, DO NOT use the subject line, put your lot and block in the BODY of the email. DO NOT forward old texts or emails.

• You can send your pump request in at any time to make the regular weekly pump list.  If you have bad cellular service at the park, and you know you are coming, send your request from home.

• In order to cater to extended stays of property owners, three (3) additional Friday pumps per year will be available at no additional cost for property owners that request this service. Property owners must fill out the Friday Pump Request Form no later than Monday at 3 pm on the week of the Friday they want pumped. Requests received after 3 pm will not be accepted. You can do this by going to https://riverbendparkhardyar.com/fri-pump-form.  DO NOT email the office and DO NOT call the office for a Friday Pump. Friday Pump requests will ONLY be accepted by filling out the form on the website.

• Any off-schedule pumping request will be assessed a $25 pumping fee. This includes, but not limited to other additional pumps (after the three listed above) or special request for pumps on tanks that prove to be empty.

• All pumping will be contingent on park employees HAVING CLEAR ACCESS to RV/Camper holding tanks INCLUDING UNLOCKED ACCESS DOORS and CLEAR PATHS from the road to the RV/Camper holding tank valves.  If there is anything blocking the path or your valves, you will not be pumped.  This includes, but not limited to,  lawn mowers, bicycles, rafts, kayaks, broken glass, active wasp nests, snakes, etc.

In order to use one of your three (3) Friday Pumps, you must fill out the form using the website.  Any requests sent other than through the website WILL BE REJECTED.  These requests go straight to the office, you WILL NOT receive a reply to a Friday Pump request.  The website address is https://riverbendparkhardyar.com/fri-pump-req.

If you have used all three (3) of your free Friday pumps, you will be sent an invoice.  You will not be pumped on the regular schedule until the invoice is paid.

A Holiday Gate Code may be requested by going through the website at https://riverbendparkhardyar.com/gate-code-req.  Holiday Gate Code Requests will ONLY be accepted from the second Wednesday before the holiday to the first Wednesday before the holiday (one week in advance). The Holiday Gate Code will be sent to members that have requested it on Thursday before the holiday weekend.

Holiday Gate codes are active from Friday @ noon before the holiday to Monday @ midnight after the holiday.

Any requests sent outside of this time frame, or not through the website, WILL BE REJECTED.  

Quiet Time hours are 12:00am to 7:00am every day.

You need to contact Sharp County Sheriff’s Office. For non-emergency calls, dial 870.994.2211.   For emergency calls, dial 911.

Yes, you should call the office and request to have underground utility lines marked before digging on your property. 

No, you cannot use a blue boy in River Bend Park according to the ADEQ permit. If you are caught using a blue boy, ADEQ can fine you starting at $15,000. 

No, you cannot dump any compost toilet material into the dump station. This will clog the pipes and cause the system to fail, then ADEQ will close the park until it is fixed. 

No, you cannot dump either gray holding tanks or black holding tanks straight on the ground. If you are caught dumping your black holding tank on the ground, ADEQ can fine you starting at $15,000 .

You can check the river levels by going to https://water.weather.gov/ahps2/hydrograph.php?wfo=lzk&gage=hdya4.

No, the park does not provide internet service. BrightSpeed ( 833.692.7773 ) is an ISP that provides service in the park. The website is: https://www.brightspeed.com/home/. 

No, the park does not provide electricity to individual lots.

You will need to contact Entergy (1-800-ENTERGY) and let them know you want to install your own electric pole. The Engineer will come out and let you know where to install the pole. Then an electrician needs to install the electric meter box onto the pole.  The Entergy Engineer will come back to inspect the work done.  If it is installed correctly, Entergy will need to know it is available for them to come out and hook up the electricity. This website explains the process: https://www.entergy-arkansas.com/your_home/new/.